COVID-19 Policies and Procedures
What to expect on your next appointment
We will contact you prior to your appointment to do a pre screen for Covid-19 symptoms.
We ask that you come into the clinic unaccompanied. If you are getting a ride to and from your treatment please have your person stay outside in the vehicle.
As much as possible, please try to come to your appointment directly from home or work and not make it the last of a long list of errands.
Upon arrival please wait in your car, send a text message directly to your therapist and they will respond to you when they are ready for you to come into the space.
We will be wearing Personal Protective Equipment (PPE) mask, aprons and eye protection. In order to receive treatment we will ask you to wear a mask during your treatment. You are welcome to bring a mask that you are comfortable wearing, if you don’t have one don’t worry we will provide you with one.
We will have a hand sanitizing station set up so that you can sanitize upon arrival and before you leave. Or you can go into the bathroom and wash your hands.
We will try to minimize the amount of time spent in the common reception area and take you directly into the treatment room once you have your mask on and have sanitized your hands.
Once in the room we will need to get your informed signed consent to receive treatment. Then we can discuss your needs for the session.
Payment will be done prior to treatment in the room, we encourage you to use contactless payment methods: debit, credit and or Etransfer. And your receipt will be emailed to you.
As for rebooking your next appointment we can do that via text, email or phone.
We are not allowed to offer water at this time so please bring your own water bottle.
Our cancellation policy will be relaxed because we understand things can change in the 24 hours before your appointment. So please if anything changes with your health or if you experience any kind of symptom DO NOT hesitate to contact your therapist to reschedule your appointment. There will be no charge. Also if your therapist is experiencing any symptoms you will be notified to reschedule your appointment as well.